rektTerms of Use

We at rekt operate a live-dealer casino and sportsbook platform accessible across Indonesia and other regions where applicable law permits. Our terms outline what we do, what we expect from you, and how we handle disputes. These are not hidden clauses buried in legal jargon; they reflect our actual operational policies.

When you open an account on rekt, you accept these terms. We require account verification (KYC), legitimate payment methods, and lawful use of our services. We support withdrawals via DANA, e-wallet, mobile banking, local payment, and direct bank transfers. We do not process withdrawals to methods other than those used for deposits, and we reserve the right to request additional identity verification for large transactions.

This page explains your rights and obligations on rekt, how we handle your data, and how disputes are resolved. If you disagree with any term, you may close your account at any time.

Account opening and verification on rekt

To create a rekt account, you must provide a valid email address, phone number, and secure password. We send a one-time PIN to your phone to verify ownership. You then complete our Know Your Customer (KYC) process: you submit a photo of your government-issued ID, a proof of address, and confirm your phone number via SMS. We use this information to prevent fraud and comply with anti-money-laundering regulations.

Our KYC verification typically completes within 1–2 business days. During verification, your account has limited access—you can view our sportsbook and live tables, but you cannot deposit or play until verification is complete. Once approved, your account status changes to "verified" and full access is enabled. If we decline your application, we notify you of the reason and you may resubmit corrected documents or contact our support team.

Deposits and withdrawals on our rekt platform

We accept deposits via six digital payment methods—DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—and four traditional bank transfers (mobile banking, local payment, online payment, e-wallet). Each method is processed by your provider; we handle transmission but we do not charge fees. Your provider may apply their own charges, which appear on your provider's statement, not ours.

Deposits appear in your rekt account balance within seconds to 2 hours, depending on your provider's processing speed. During holidays like Idul Fitri and Idul Adha when banks operate on reduced schedules, processing may take longer. We do not hold deposits; once transmitted by your provider, the funds are immediately credited to your account on rekt.

Withdrawals on rekt must return to the same method used for your initial deposit. If you funded your account via mobile banking, all withdrawals go back to local payment. This matching requirement prevents fraud and meets regulatory requirements in Jakarta, Surabaya, Bandung, Medan, and Semarang. You request a withdrawal in your account settings, confirm the destination account, and our verification team reviews the request. Approved withdrawals begin processing within our standard window: typically 1–2 business days for bank transfers, 1–4 hours for digital wallets. Your destination provider then settles the funds into your account.

Game rules and sports market terms on rekt

We operate live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and sportsbook markets covering Liga 1, Piala AFF, Champions League, and esports (Mobile Legends, Free Fire, PUBG Mobile). Every table and market has published rules. You are responsible for reading the rules before placing a wager.

Our live tables use certified random-number generators and multi-camera studio feeds. We do not manipulate outcomes. All wagers are settled according to the rules published at the time you place the bet. If a match is abandoned or postponed, we honor voiding rules stated in the market description. For Liga 1 matches abandoned due to weather or safety, we typically void all bets unless the match completes within a specified timeframe.

On rekt, we settle wagers fairly. No hidden rules, no post-play adjustments. What you see when you wager is what you get when we settle.

Our account security and your responsibilities

You are responsible for keeping your rekt password and PIN secure. We strongly recommend enabling two-factor authentication (2FA), which requires a code sent to your phone each time you log in. If someone gains access to your account, notify us immediately via in-app chat or support email. We will lock your account, review transaction history, and work with you to recover unauthorized transactions if possible.

We monitor accounts for unusual activity: logins from new devices, sudden large withdrawals, or access from countries where you have never logged in before. If our fraud detection system flags your account, we send you an SMS alert asking you to confirm the activity. You respond "approve" or "deny" in real time. If you deny, that session is terminated and logged.

We encrypt all data in transit and at rest using industry-standard protocols. Your name, account balance, transaction history, and payment methods are stored on secure servers. We do not sell your data to third parties. We share information only with authorized government agencies when legally compelled, and with payment processors to complete your transactions.

Dispute resolution and how we handle complaints

If you believe a wager was settled incorrectly, contact our support team within 7 days of settlement. Describe the wager, the settlement, and why you believe it is wrong. We review the original rules, the market state at settlement time, and our system logs. We respond with our decision and reasoning within 3 business days.

If you disagree with our decision, you may escalate to our dispute team. We assign a dedicated reviewer who re-examines your case independently. This process typically takes 5–10 business days. Our decision on appeal is final. We do not overturn settled wagers based on player emotion or regret; only factual settlement errors are reconsidered.

Prohibited activities and account suspension

We prohibit the following on rekt:

• Using rekt if you are located in a jurisdiction where online wagering is prohibited.
• Creating multiple accounts to circumvent limits or promotional terms.
• Providing false information during KYC or account updates.
• Using payment methods that do not belong to you.
• Attempting to exploit our systems, odds, or settlement logic via bots or automated tools.
• Engaging in money laundering or other illegal activity via rekt.

If we discover prohibited activity, we suspend your account, freeze your balance, and may refer your case to law enforcement. We do not refund balances associated with prohibited activity. We reserve the right to refuse service to any player at any time without cause, though we will explain suspension decisions when possible.

Jurisdiction and legal framework for rekt

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We operate under the legal frameworks applicable to online gaming platforms in Indonesia and other supported regions.

These terms are governed by and construed in accordance with applicable Indonesian law and international online gaming standards. Any dispute arising from these terms or your use of rekt shall be resolved through our dispute process first. If either party seeks legal action, such action shall be brought in a court of competent jurisdiction serving our operational region.

Closure and account termination

You may close your rekt account at any time by contacting our support team. We process account closures within 3 business days. Any remaining balance is withdrawn to your registered payment method. Closed accounts retain their history in our records for regulatory purposes, but you lose access to the account permanently. You may open a new account at any time after closure, provided you pass KYC verification.